FREQUENTLY ASKED QUESTIONS

WHERE DO YOU DELIVER?
We offer delivery in more then 120 cities of Pakistan, click here to see our cities covered.

WILL THE GIFT LOOK EXACTLY SHOWED IN THE PICTURE?
Yes ! In most cases it will look the same as these pictures are taken from our own products, However sometimes the appearance might differ slightly

ARE THE ITEMS GIFT WRAPPED?
Yes all items are gift wrapped with the vendor name printed on it.

DO YOU DELIVER FREE GREETING CARD?
Yes ! Every order is delivered with a free Greeting Card.

WHAT ARE YOUR DELIVERY TIMINGS?
Most of our deliveries are done between 11 AM to 8 PM. Timings may differ during occasions like valentines, eid or mothers day.

DO YOU DELIVER ON HOLIDAYS?
We offer holiday delivery in all major cities of Pakistan.

IS SHIPPING FREE OR ARE THERE ANY HIDDEN CHARGES?
Yes Shipping is Free!  you only pay the price you see on our website for the product, there is no shipping charges or any other hidden charges.

WHAT IF THE RECEIVER DOES NOT RECEIVE THE PRODUCT?
99% of our delivery are done on time, in some cases delivery might delay due to incomplete address, strike etc, In such case we arrange the delivery next day.

IS YOUR SITE SECURE TO GIVE CREDIT CARD INFORMATION ?
Yes its very secured, we use 128 BIT ssl secure server to process data, We use world famous authorize.net gateway for approvals and after taking an approval, your credit card information is immediately deleted from records.

DO YOU ACCEPT CREDIT CARDS /PAYPAL
Yes, we accept Visa, Master, Amex and Discover credit cards and paypal transfers

I DONT HAVE A CREDIT CARD HOW CAN I ORDER ?
You can use western union money transfer, or can purchase Visa Gift Card from any leading stores,  for more information, you can email us at sales@shopngift.com

Dont see your question? email us at sales@shopngift.com